Online Review Management
Your online reputation should be an accurate reflection of the excellent reputation you have with your customers. The problem is, it’s challenging to keep track of all of your online reviews, and negative ones often don’t get found for months. Our dashboards can filter all of your reviews and mentions into a simple report for your administrative or customer service team to manage.
Monitor and Improve Your Online Reviews
Negative online reviews can have a severe impact on your business. They scare away potential new customers and hurt your rankings with search engines. It’s essential to be very intentional with your online review strategy so that you can drown out the odd negative review with plenty of good ones that accurately reflect your business’ value. With dozens of potential review sites and multiple locations, this can be a daunting task.
We will create a clean dashboard for you to aggregate all of your reviews into one place. We can also set up notifications going to all the right people so that your team can take ownership of your brand presence and manage things correctly.
Your Online Review Management Plan
1. Aggregate Reviews
See and manage your Yelp, Facebook, and Google Review in one place. We connect all your online review platforms and into one dashboard. Some platforms you will know, others you may not have heard of.
2. Collect Citations
Next, we’ll collect data from online directories that feature your site to see your overall score with search engines. If you’ve moved office locations in the last 15 years, you may find that many listings are still incorrect.
3. Improve Reputations
Next, we’ll work with your team to improve your online reputation, handle negative reviews, and give them the appropriate notifications for online mentions. This will help you ensure your online reputation improves consistently.
Online Review Management Services with Ollo Metrics
The online review management services we offer are designed to get you the most value based on industry-accepted best practices and approaches that we’ve tested with our clients. Please contact us if you have any questions or would like more information on the following services:
- Online Reviews Monitoring and Notifications
- Negative Review Strategies
- Citations and Directory Listings
- Online Mentions Monitoring
Talk With Us About Online Review Management
Schedule a free call with an Ollo Metrics’ Expert and take control of your digital marketing.
We are a Digital Marketing Agency in Vancouver, BC, Canada. We specialize in Google Ads, Social Media Ads, and SEO (Search Engine Optimization). What makes us different from other agencies is that we place a heavy emphasis on marketing analytics to help connect the dots between marketing costs and revenues generated.